Effective date: 13 December 2025
 

This Privacy Policy explains how Property Management & Survey (“we”, “us”, “our”) collects, uses, and protects personal data when you visit our website or engage with our services.

We are committed to protecting your privacy and handling personal data transparently and securely in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.

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1. Who we are

Business name: Property Management & Survey
Website: www.propertymanagementandsurvey.com
Email: contact@propertymanagementandsurvey.com

We act as the data controller for personal data collected through this website and in the course of our professional activities.

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2. What data we collect

We may collect and process the following types of personal data:

• Contact details (name, email address, telephone number)

• Property-related information provided during enquiries or instructions

• Professional information (e.g. estate agency or business details for B2B services)

• Communications (emails, messages, enquiry forms)

• Technical data (IP address, browser type, device information, pages visited)

We do not intentionally collect sensitive personal data through this website.

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3. How we collect data

Personal data may be collected when you:

• submit an enquiry through our website

• contact us by email or telephone

• engage our services

• interact with our website (via cookies or analytics tools)

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4. How we use your data

We use personal data for the following purposes:

• responding to enquiries and requests

• providing property management, surveying, consultancy, or advisory services

• preparing proposals, reports, and communications

• coordinating services with third parties (where instructed)

• maintaining internal records

• complying with legal, regulatory, or professional obligations

• improving website performance and user experience

We only process data where we have a lawful basis to do so.

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5. Legal basis for processing

We process personal data under one or more of the following legal bases:

• Consent – where you have actively provided information or agreed to be contacted

• Contract – where processing is necessary to deliver requested services

• Legal obligation – where required by law or professional regulation

• Legitimate interests – for business operations, provided your rights are not overridden

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6. Sharing your data

We may share personal data with trusted third parties where necessary, including:

• contractors, consultants, or suppliers engaged on your behalf

• professional advisers (accountants, legal advisers)

• IT and website service providers

All third parties are required to handle data securely and lawfully.
We do not sell personal data to third parties.

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7. International data transfers

Where personal data is transferred outside the UK (for example, to overseas clients or service providers), we take reasonable steps to ensure appropriate safeguards are in place.

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8. Data retention

We retain personal data only for as long as necessary to:

• fulfil the purposes for which it was collected

• meet legal, regulatory, or professional requirements

Data is securely deleted or anonymised when no longer required.

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9. Your rights

Under UK GDPR, you have the right to:

• access your personal data

• request correction of inaccurate data

• request deletion of data (where applicable)

• restrict or object to processing

• request data portability

• withdraw consent at any time (where processing is based on consent)

To exercise your rights, contact us using the details below.

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10. Cookies and analytics

Our website may use cookies and analytics tools to improve functionality and performance. You can control cookies through your browser settings. For more information, please refer to our Cookie Policy (if applicable).

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11. Data security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

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12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website with the effective date clearly stated.

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13. Contact us

If you have questions about this Privacy Policy or how we handle personal data, please contact:

Email: contact@propertymanagementandsurvey.com
Website: www.propertymanagementandsurvey.com

 

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.